Just pull up your tickets in the AXS app, get them scanned at the gate, and head into your event. Its pointless. In the future, I would definitely try not to use AXS for ticket purchases. I finally had to send him a picture of my ID so they could look up the ticket to print for him. Get the AXS app from App Store or on Google Play. On android, goto "Settings" click AXS Tickets app. Make sure you have the latest version of the AXS app. I just wanted to see the reviews other people provided about AXS, so hopefully the pdfs I printed get me and my friend in to the venue. I recently had a knee surgery which will preclude me from attending a few concerts over the next two weeks. Yes there is an option for reset the password, but whats the point when you are competing with other fans to get ticket, so obviously I lose the best seat as well as the regular seat. So my mom bought me tickets to the bandito tour to see twenty one pilots, my all time favorite band. This is the second time I had to deal with AXS and both times I had bad experience. I am seriously unhappy that we missed over an hour of the event, especially when we arrived before the event began, just because an AXS employee linked tickets from the 2021 rodeo to the 2022 rodeo today. Recently, after making a purchase I was informed that AXS would be taking the place of the discontinued Flash Seats app effective 8/30. I logged in and it said I had no purchased tickets and no events. Do the terms of your original ticket purchase permit you to re-sell the tickets? And waited. To resolve AXS Tickets network issues, Reset phone network settings: On iphone, Goto "Settings" "General" "Reset" "Reset Network Settings". I have uninstalled and reinstalled the AXS app. I logged into AXSTickets and saw the tickets. Purchased tickets in October of 2021. AXS connects fans with the artists and teams they love. The email sharing the tickets never went through. Presumably you agreed to the "ridiculously high" selling charge before confirming? And they had no answers for me. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. THANK YOU! Tried it. The developer, AXS, indicated that the apps privacy practices may include handling of data as described below. I do not understand where the difficulties lie in this process and am very unhappy with this service. Their website did not inform me I would be charged $25 for this service. I cannot access the tickets I just bought! Is it my iphone? I can't log in to the mobile app. Have no fear, theres a link in the email where I can view the completed transfer. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support. Unfortunately when I was looking for tickets (right when the tour was announced), they were the only ones selling them :/ I think Still Woozy hired AXS as the ticketing company for the tour and all the other sites are selling resale tickets. The tickets did not say the time of the meet and greet on them, so I called the ticket service and the venue roughly 10 times a week prior to the event. Tickets not showing up in app for event next day. We did finally access tickets, no thanks to AXS, but because the manager knew how to work around the system. I would like to see all tickets I have used in AXSTickets and have my pasts orders in the past events tab. I am trying to get 3 tickets & everytime I get to the payment method & hit done, the screen just goes blank. have 5 more performances that I cannot list. The hassle with trying to login is just ridiculous! We have over 1,000,000 users and companies will listen to us. Slow to respond and when they do it has nothing to do with the issue expressed to them. Using your Justuseapp card, signup for unlimited subscriptions and free trials without worry. We dont need an app for everything. I was worried that they had been cancelled for some reason after reading that it has happened to others. The websites attached to AXS app should just let people access their tickets from their emails (like they used to before this whole app craze) since AXSTickets has so many issues that you cant even get to them. With the AXS app, you can. Create an account to follow your favorite communities and start taking part in conversations. I tried twitter and you can't reach anyone at AXS UK and even when I tweeted them, no one gave a monkey! AXS (pronounced access) is an American ticket outlet for sports and entertainment events, founded in 2011 and owned by Anschutz Entertainment Group (AEG), the world's second largest entertainment promoter behind Live Nation Entertainment. Apparently it is actually AXS? I did buy two tix, and my friend had not yet accepted the transfer, but why two emails? Went online and I saw that my tickets were available but I still didnt see an actual ticket. After the concert I ask a staff member what's up, and they say the meet and greet was before. Ive asked to speak to managers , and gotten IGNORED. Get all of your passes, tickets, cards, and more in one place. Were you able to fix it? Find out when your faves are coming to town, check out whats happening soon, and browse events by your interests from basketball and rock to comedy and theater. I have to go to a game this Saturday hoping that it will work by then. Will NEVER use them again. The tickets were $300 too. I understand theres a pandemic going on, and Ive tried being patient for weeks now. This is how I was tricked into buying more tickets. I finally gave up on that. I would expect the venue would use an electronic ticketing system thats not so confusing and confounding. i bought my tickets through Viagogo, they were transferred to my AXS app, but i h. FIX: Yes fixed by a very diligent AXS employee I cannot view my tickets in AXS. AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. Also, it is not loading any events. How do I get a pre-sale password? 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Go back to "Settings" "Connections" "Mobile Network" "Network Mode". How do I create an AXS account? Same here! Once tickets are transferred through AXS, the original purchaser does not have access. This is happening for the AXS, and RedRocks Mobile Iphone App. I never write negative reviews but this is the worst app I have ever tried to use. There is no error indicated but I am unable to complete purchase. The tickets were $300 too More posts you may like r/ToolBand Join 27 days ago Expires: Dec 19, 2024. Complete guide to troubleshoot AXS Tickets app on iOS and Android devices. This is based on our NLP (Natural language processing) analysis of over 191,013 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . When I try to log in on the phone, I get a message that says "Please visit our help page or contact support for assistance. Prendre Alle des Grands Cdres et continuer sur 20 mtres, Continuer Boulevard Carnot sur 170 mtres, Tourner droite sur D17 (Boulevard des Poilus) et continuer sur 400 mtres, Au rond-point, prendre la 2me sortie sur D17 (Avenue des coles Militaires) et continuer sur 110 mtres, Tourner lgrement droite sur D17 (Avenue des coles Militaires) et continuer sur 800 mtres, Au rond-point, prendre la 1re sortie sur Avenue Ren Cassin et continuer sur 280 mtres, Au rond-point, prendre la 2me sortie sur Avenue Ren Cassin et continuer sur 400 mtres, Continuer Avenue du Val Saint-Andr sur 120 mtres, Tourner lgrement gauche sur Avenue du Val Saint-Andr et continuer sur 10 mtres, Tourner gauche sur Avenue Henri Malacrida et continuer sur 260 mtres, Au rond-point, prendre la 1re sortie sur A8 et continuer sur 150 mtres, Au rond-point, prendre la 2me sortie sur A8 et continuer sur 35 mtres, Prendre droite et rejoindre A8 E80. NOTHING. All Reviews With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. Press J to jump to the feed. Unfortunately, when he merged my two emails he linked the event tickets from last year to this year. Did the AXS live chat and they suggested to use AXSTickets and I tried again - still got an error. Follow these steps to resolve intermittent AXS Tickets app issues: This issue is usually caused by your network. My AXS app is not working!! Tix are for mobile, so not sure what to do. I have no problem logging in to my axs.com account on my computer. stephenpooleyDecember 9, 2014 in U2 iNNOCENCE + eXPERIENCE Tour 2015 (archived, read only). These tickets are non refundable so I am out $200. Again, got AXS Tickets "Mobile Data" "Allow Background Data Usage". No. I am so sad and frustrated. Here are some helpful workarounds that should work whenever AXS Tickets app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR. They told him to go to the resolution desk, but didnt have any idea where that was at Red Rocks. I queued 3hrs not being able to use my computer otherwise you are back to number 96, if you don't stay on the Live Chat page All that to be told that I wasn't in their system!? Save your emailed tickets. The revoked ticket would not scan properly at the venue, so we had to wait while the box office tried to figure out what the issue wasthey were able to print a paper ticket somehow (Im guessing they somehow made a new barcode? I follow all of the prompts and when i am finally signed in it tell me i must verify my email and when i click on the link i get a message oops something went wrong, try again later. But there are no viewable tickets with bar codes, which is what the agent at the door will want to scan tonight. Im just worried because on AXS website, it says tickets can be transferred an unlimited amount of times. Front row or on the aisle? So if you find that your tickets have disappeared it seems there's no need to worry. AXS could Not reimburse me due to I did Not want to provide them with my bank account routing and checking # which I consider DANGEROUS for my financial security since the bank info can be stolen and my account emptied from all cash. Too bad it makes you give AXSTickets at least one star on the review. So naturally I assumed the ad closed my window browser and did not complete my purchase. So not only did they not respond to voicemails/calls after not posting the time, but their staff didn't notify me where and when to go, despite my ticket saying VIP MEET AND GREET in 100 point font. I had to get on my phone. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Just buy straight from the venue! Mind you I used this back in December of 2019 and Im still having trouble with it (March 2020). Tried resetting my password but no email sends to my account. Im going fucking hysterical. Very disappointed. Lets try again., - Unable to sign in after downloading the app. I am very frustrated about my tickets! Later my mom asked me to send her the tickets and so I went to AXSTickets and it logged me out again. . cant go, and more. Published by AXS on 2023-02-21. It seems that I probably will not get a response before the show. It seems like nothing on AXSTickets worked! EASILY SELL YOUR TICKETSPlans can change. I put my tickets up for re sale on AXS and I dont think theyre even visible to people to buy . The first two friend got in no problem with the PDFs, but my third friend was denied at the door because they said the ticket barcode was expired. So they send me the email, I click Verify Device, which takes me not to the app but to the website, which greets me with an error message in a red box: This session has expired. I tried this for a couple days until I decided to email support. Le service de notes de frais restent toujours accessible en allant voir le dtail du trajet. Tried to purchase tickets August 28, 2021 for Kid Rock at Billy Bobs in Fort Worth Texas I am unable to confirm. Created an AXS. Please help me with my situation. I purchased two tickets a couple weeks ago through a friends app but eventually made my own app so my friend could transfer the tickets too me instead. We know that fans of live entertainment have been looking for a solution to these issues for a long time. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. Please fix. Still don't see your tickets? Many mails, all saying I had to click on "Your events", to get my ticket. This is the ABSOLUTE WORST APP I have. tried support 5 times and was told they did not know about the w8/w9 flag but my tickets were listed. If they have a 2* rating, why did you sell through them? Certains itinraires vous feront passer par le chemin le plus court, le plus rapide ou sans page. I kept being redirected back to the beginning to try again with the prompt saying saying Something went wrong. I got to an HOUR solid, no kidding, without EVER getting a live person on the phone. I never heard back! Report Issue, - Legit tickets sent within a few minutes, - Redirected back to the beginning with prompt saying Something went wrong. do not use AXSTickets to sell tickets. I have the confirmation email from AXS so I know I'm using the right email. I thought and I know that I am no geek, but when I read the many negative reviews about the App, I realise that I am not singled out in my misery. . Alex P. is a great addition to our team. Mappy donne les informations utiles pour votre itinraire de. 1. DISCOVER GREAT EVENTSTheres so much to see. While you can purchase a ticket on desktop, you cannot sign into a desktop web/mobile version. Be safe from hackers and unwanted bills. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. To sell the tickets on the AXS app (No option for refund or credit) - I was FORCED by AXSTickets to set my sale price at $10/each which is the AXS price for their GA ticket. Each year we sell millions of tickets to thousands of incredible events - from concerts and festivals to sports and theater - at some of the most iconic venues in the world. Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". In the meantime I contacted with them egain and they said that their "technical team" did not contact with them regarding my issue. Yup happened to me too. My daughter ending up unable to transfer her tickets, so lost over $100. My tickets disappeared, and I called as many times (I waited on hold for an average of 55 minutes each time). And now it keeps telling me Oops were having trouble accessing your sales balance when I clearly have NO sales balance because it was SUPPOSED to be put into my bank account. This conclusion was arrived at by running over 191,013 AXS Tickets User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Missing limbs or partially missing limbs; Nervous system condition for example, migraine headaches . I can see my tickets ,but when i go to transfer one to my wife it says session timed out. Tap for tickets to see the artists and teams you love. Aside from that they DONT even give you a confirmation number or email thats proof that the money will be put into your account. 3. Well obviously its been more than that, Im just upset that theyd falsely claim something and not come through with it. I got on the phone with AXS customer service, per the venues recommendation, and had them send a new barcode directly to my friend at the venue. Nope. Read. Ive used the Flash Seats app for years with no problems. Thank you. Continuer sur 950 mtres, Au rond-point, prendre la 2me sortie sur D560a et continuer sur 700 mtres, Prendre droite et rejoindre DN7. Of course that was frustrating, I thought maybe they didnt completely transferred from my friends app but they did because my friend doesnt have them no more either just proof that they were transferred to me.. They FORCE you to download AXSTickets to get your tickets, regardless of purchase. Theres so much to see. I traded tickets with a friend and a few days later, they disappeared from my account and AXS has no idea why yet they're refusing to send me replacement tickets or a refund. Reddit and its partners use cookies and similar technologies to provide you with a better experience. NOT RECEIVED MY TICKETS FOR TONIGHT Sheffield and Glasgow. I reached to them through live chat but it's been 20 days and yet no response. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Privacy Policy. Just pull up your tickets in the AXS app, get them scanned at the gate, and head into your event. WHY cant they just refund my credit card and WHY is it they dont want my cr card #? And why did I pay such exorbitant surcharge fees for THIS experience? I received an email back immediately letting me know they received my request. The email response i got didnt answer a single question of mine so i sent a response asking for them to actually answer the question that concerned me and they neglected to respond. Getting Started What is AXS Mobile ID? Never use this service again. This is horrible, such a terrible app. But, when I start to buy my fav boyband ticket, and then they ask me to sign in again. My deepest desire is that everyone who had a hand in building this crummy experience steps on a Lego. After 40+ emails, and having to have my bank call them to confirm that I purchased them, they finally sent me the right tickets. My tickets disappeared from my account after having them for a couple of days and when I contacted the AXS live chat (because their hotline has been down for the past 2 weeks), they said they have no idea why but are refusing to send me replacement tickets or a refund or even let me speak to a manager. 15 plus minutes I had a few performances to list so I went to do it. I purchased three tickets for friends to go to the Joyner Lucas concert. AXSs lack of integrity and non existent concern for its customers is appalling and disappointing. Zero stress. I hope this video helps a few people in solve this. Tickets go on sale to the general public Friday, 3/10 at 10 am local time. I emailed AXS 2 times trying to resolve the problem and find out in in fact I do actually have tickets. Anyone else's tickets disappear off of AXS? I would rather be told the truth than a lie, after reading other reviews I see its a big issue. We aim to get tickets to you 5 days before your event - however sometimes we are waiting on the tickets to be delivered to us from the venues and this can lead to delays in getting them to you. Im very easily to forget my password. So finally Im able to login, but of course the tickets I already purchased are not there because they are under my other login that AXSTickets WOULD NOT TAKE. I logged into my AXS account his morning to find that my tickets were no longer showing in the My Events section.
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