Even when I left where I was. But UK-based Rioters know there's more to the United Kingdom than Buckingham Palace and Big Ben. Ended up costing me a fortune to return using Royal Mail and having to print the forms myself is ridiculous. It goes against our guidelines to offer incentives for reviews. NEW ARRIVALS Discover our latest product additions. Will definitely order more. Thank you so much for your patience. This site has limited support for your browser. Bought 2 pairs of pants that were great fit and quality so ordered a pair of Jeans that ruined after a couple of washes. Best jeans I have ever owned. I received sameday/next day replies, even when you take into account the time difference. Since I had to return items (which I wanted to exchange, NOT returned) and then had to pay en extra fee to send them back to just to simply get a refund for only cloths when I explicitly wanted them exchanged. Product quality is average in my opinion. As always made by a top brand Legend London. Please contact: support@legendlondon.co Returns Address (please fill the returns form ): Optional This is urgent Select an option This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. Our jeans are made with utmost art and perfection. My feedback would be to provide customers a prepaid shipping label for exchanges to sling with the store credit. as easy as that. OFFER: BUY 1 ITEM GET 10% OFF. OFFER: BUY 1 ITEM GET 10% OFF. Will never be shopping with you again, Hello,Thank you for leaving a review.We are sorry to hear that you are not happy with your item. bad services they send me the wrong shirt, and i cant even think about all this shaninigans of semding back waiting for the shirt waste of time, and the shirt is not even the same price bad look. Phenomenal Product! We are offering a 5% bonus for customers who opt for our Store Credit which can be used on our website to purchase a new item altogether. Thats the only pair that fits. Color: Black/Dark Vachetta. Good quality and design for a fair price. Luxury quality, made in Portugal. London legend have a gem on an employee there, great company, great quality and great products! Note : will update this if need be when I get the pants. 164.50. Being an international situation I was gunna give up but Rachel made it painless and I cannot thank her enough. - Legend London team. The end result was creating an establishment that delivers a classic grooming environment for men where highly skilled barbers deliver the finest hair cuts. To find out more please visit our Privacy Policy. I talked to customer service by chat or by email and all problems with delivery were solved in a short time. 5.The Store Credit will be sent to you in the form of a virtual gift card that retains value. I have bought numerous times from them however each time the jeans will wear out or rip (regardless of being stretchy) and regardless of me not wearing them very often. They. Short (28") fits people up to 1.78m in height, Regular (30") fits people between 1.79m 1.84m. The jeans look great and are very comfortable, by the way! I had started to lose my pateince, but LL's customer service was always on! Hello, Thank you for leaving a review. However, They just emailed me telling me the order might have been lost and they will need couple of week to investigate before they reship the order !!!!!!! for more information, please check with the US Customs and Border Protection Department.AUSTRALIA All orders under AUS$1000 will be not be subject to import duties. Thank you! After I contacted Legend London customer service, the team replied Frank be patient. Month later still have no package and tracking doesnt seem to be working still says it never moved. Limited number of seated diners; Distancing maintained in common areas; Extra space between tables; 9. Being tall and athletic Ive always look for a nice fitted pair of jeans let alone dress pants. If you are outside the UK it can take up to 21 days for your order to be returned back to our warehouse and be refunded. We will process your return usually within 7-14 days. This means you can use it as many times as you want until the balance reaches 0. View Legend Presents (www.legendlondon.co) location in Greater London, United Kingdom , revenue, industry and description. I recomended them! Even with no sign of damage, suddenly they will split.Theyre made for muscular men, so I dont see any reason why they shouldnt expect some rub in the crotch area. So we picking The View. Our customer service team are responding to queries as quickly as possible, therefore this will be solved very shortly. LEGEND (LONDON) LIMITED UK company, Company number: 03101750, Incorporation Date Sep 13, 1995;, Address: ENGLAND, LONDON, 8 EAST CLOSE, W5 3HE . 1. Perfect fit, and I mean perfect!!!!!!! The returns policy states they will provide you with a voucher for cost paid, however ordering 4 items gives a bulk discount, it will therefore cost more to reorder (not a well thought out process). I was patient and it paid off. - Legend London team. Headquarters. We are so sorry to hear this. Legend London is my go to place for black trousers especially for black tie dinner events, the feel & flex of the material is second to none in my opinion quality made clothing at great prices that are made to last, & endure very robust even when kneeling down & quite honestly better than the vast majority of others on the market with the perfectly stiched centre line are just the best when worn with a velvet blazer & a nice shiny pair of shoes . We are so sorry to hear this. I asked them a refund, no response at all. Im not tall (55) and they barely touched my ankles. Legend London uses cookies to provide you with a better online shopping experience, tailored to your preferences. Our customer service team are responding to queries as quickly as possible, therefore this will be solved very shortly. They knew we were a newly married couple so put towels in the shape of a heart on the bed with red rose petals.We had booked the dinner, bed and breakfast option and can say that the food and accommodation was exceptional.We would definitely stay there again. We're creating initiatives to support players across Scotland, Wales, and Northern Ireland as well . My package was miss delivered and she quickly remedied the issue but allowed me a second try in shipping it to my alternative address. It says on the website add 3+ items and you get 20% discount on the checkout, which never works as i have tried many times. Get menu, photos and location information for Leong's Legend in London. LEGEND LONDON | 84 followers on LinkedIn. We recommend switching to Edge, Chrome, Safari, or Firefox. Legend London uses cookies to provide you with a better online shopping experience, tailored to your preferences. Companies can ask for reviews via automatic invitations. Shop our range of popular Legend* stretch denim, with 3 different fit types to choose from. I paid addionally almost $100 just to return them. I really like the cloths and style of the brand but I just have to rate my experience this low is because I never got my shipping cost back that I paid for extra for. Hello Alex, Thank you for leaving your review. It's a shame that u have nice products but you can't maintain the business properly. New trouser range has just become available, and in true Legend* fashion, they're stretchy as ever. SKINNY FIT JEANS - BLACK. We recommend that our customers go with their usual waist size for our jeans as they fit true to size. I had unknowingly made my purchase during Royal Mail's cyber attack. 1 . Disappointed, Hello, Thank you for leaving a review. I paid addionally almost $100 just to return them. I emailed customer services on the Thursday and Rachel replied instantly and and I received a new pair today, Monday,4 days. Rocketreach finds email, phone & social media for 450M+ professionals. Starting with a triple-A esports league, content, and events, we wantto help nurture the growing League of Legends community. Slowest shipping EVER. Reply from Legend London 6 days ago Hello, Thank you for leaving a review. ", "My husband loves these jeans, he says they are the most comfortable jeans he has worn and loves how much they stretch", "Everything about Legend is amazing! 38 Chancery Lane London WC2A 1EN . Perfect cut, perfect colours. This recurred over multiple days. Please rest assured that our team will get back to you shortly.Thank you.- Legend London Team. Legend London uses cookies to provide you with a better online shopping experience, tailored to your preferences. To find out more please visit our Privacy Policy. . The quality of the jeans is good but the service is veey bad, ordered jeans on 27th December 202, they got shiped on 19th December, and now its 25th January and my jeans got send back by the post because legend londob havent filled out the right documentatio and they are telling me they will resend my order as soon as they get it back thats going to take abother 2 weeksand I only live in Ireland do close to England. This site has limited support for your browser. It took a month and a half to get my shipment to Canada and was frustrating as I never knew where my package was. Only one pair had a description whereby it recommended a size up so I purchased a size up. | Read 41-60 Reviews out of 3,581 . Confirm you will take your repackaged items to your local drop off location based on the returns service you have chosen (Royal Mail, UPS or DHL). 3+ ITEMS 20% OFF. The shipment suffered from the labour conflict of the Post Service in Germany and the crowded orders on the UK border side during the festive days christmas, New Year 2022/23. Hello Mohammed, Thank you for leaving your review. Ordered 2 pairs of skinny jeans for next day delivery. 20 Chapel Street Liverpool, UK L3 9AG . I had started to lose my pateince, but LL's customer service was always on! I received sameday/next day replies, even when you take into account the time difference. - Legend London team. Please rest assured that our team will get back to you shortly.Thank you.- Legend London Team. The best jeans i ever have! This site has limited support for your browser. They have a great range of jeans as well with styles to fit everybody. I find the prices great value and when I called customer service they replied quickly. Our jeans sizing is calculated depending on waist size and your height. 1404-1410 High Rd, London, Greater London, N20 9BH, United Kingdom. There was always a happy and helpful tone in the replies as well. - Legend London Team. I must confess, top quality at a fair price. New In. Companies can ask for reviews via automatic invitations. My first experience with LL wasnt great. "Limited Offer: Buy 1 item get 10% OFF, 2 items 15% OFF, 3+ items 20% OFF". Absolutely phenomenal. We are so sorry to hear this.. We are working as hard as possible to help resolve this the best we can.Thank you for your patience. Try for free at rocketreach.co . Good quality and design for a fair price. We will be sure to look into this to avoid any future issues. 3+ ITEMS 20% OFF. legendlondon,I've replied constantly to your repetitive emails , I asked if the item I ordered ( according to you lost in transition) can be re-delivered to me , I'm still awaiting feedback on that , this is totally unacceptable , I've placed this order on the 23 of Dec 2022 and it will be almost a month since I've been patiently waiting.customer satisfaction is below substandard level.please provide feedback on this matter . Company is clearly not setup to deal with order volume or customer returns. Cant wait for new collection! Thank you so much for your patience. 2 ITEMS 15% OFF. The button on the waistband came out and then kept coming out every time I pushed it back through. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Customer Service was able to get the ball rolling again when my package was stuck in Canadian Customs. I have friends with legend jeans who have never had any issues so put it down to a defective pair. Thank you so much for your patience. So thanks Rachel! But UK-based Rioters know theres more to the United Kingdom than Buckingham Palace and Big Ben. 3+ ITEMS 20% OFF. Verification can help ensure real people write reviews about real companies. thanks. 3+ ITEMS 20% OFF. Please check your inbox.Thank you.- Legend London Team. Monday to Saturday: 11:00 - 17:00. My first experience with LL wasnt great. "Limited Offer: Buy 1 item get 10% OFF, 2 items 15% OFF, 3+ items 20% OFF". Good product terrible customer support or experience. SHOP NOW, EU Customers: Zero duty fees on orders up to 149 EUR (Any additional costs are calculated in checkout), PLAIN STRETCH TROUSER W/ SIDE CINCH - BLACK, PLAIN STRETCH TROUSER W/ SIDE CINCH - BEIGE, LEGEND SMALL CENTERED LOGO HOODIE - WHITE, LEGEND* BASICS MUSCLE FIT T-SHIRT - INDIGO NAVY, LEGEND* BASICS MUSCLE FIT T-SHIRT - PEARL GREY, MICRO LOGO OVERSIZED T-SHIRT - TREKKING GREEN, MICRO LOGO OVERSIZED T-SHIRT - TAUPE BROWN, MICRO LOGO OVERSIZED T-SHIRT - WASHED GREY. To also give you a peace of mind we accept Returns on all products within 14 days of receiving an item as long as the item is still unworn, undamaged, unwashed, clean, and with original tags on. Leong's Legend, Casual Dining Chinese (Taiwan) cuisine. And no response to emails. Thank you.- Legend London Team. Quite glad theirs a manfacturer for men form fitting dresspants. The items are still not delivered as we speak. Please rest assured that our customer service team are working hard to respond to all enquiries as quickly as possible.Thank you for your patience.- Legend London team. Locate a Centre Near You . Here are 8 tips for writing great reviews. I always have to go pick up my package at a pick-up location because the drivers decided where they will deliver to and where they won't. Not the easiest transaction! 2023 Trustpilot, Inc. All rights reserved. I purchased a pair of jeans in November. Legend London is best!! I would give it 3 stars, but the fact that customers have to pay for shipping on exchanges makes it 2 stars. However we need to exchange two items, one for a different size and one for a different product. However, when it arrived at last I loved the jeans so much I placed another order for 5 more pairs. London is one of the most iconic and culturally diverse cities in the world, and we're proud to have a base right slapbang in the middle of it. Out here in Memphis, TN they are terrible. To find out more please visit our Privacy Policy. London legend have a gem on an employee there, great company, great quality and great products! Hello, Thank you for your review. Ordered 2 pairs of skinny jeans for next day delivery. #4799 - Other retail sale not in stores, stalls or markets; Contact details. We are so sorry to hear this. Call Us. London is one of the most iconic and culturally diverse cities in the world, and were proud to have a base right slapbang in the middle of it. "Limited Offer: Buy 1 item get 10% OFF, 2 items 15% OFF, 3+ items 20% OFF". I recently bought a few gifts and was pleased with the items. We use dedicated people and clever technology to safeguard our platform. However, They just emailed me telling me the order might have been lost and they will need couple of week to investigate before they reship the order !!!!!!! So have to pay to exchange one pair and refund another because the size up is out of stock. I talked to customer service by chat or by email and all problems with delivery were solved in a short time. Always get compliments when am rocking there stuff. If the returned item (s) is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Order placed 12 days ago, the item is still in the UK. Stay current with updates from our social channels. SHOP NOW, EU Customers: Zero duty fees on orders up to 149 EUR (Any additional costs are calculated in checkout). So we picking The View. What a fantastic service, many thanks Dave. Also the hoodies are very comfy, soft and very good material, highly recommend. We are so sorry to hear this, however we have received your email regarding this issue today. "Limited Offer: Buy 1 item get 10% OFF, 2 items 15% OFF, 3+ items 20% OFF". I really dont understand the below 5* reviews! And the return process you use is ancient. We recommend switching to Edge, Chrome, Safari, or Firefox. We are so sorry to hear this. If you haven't already, please could you email us so our team can look into this for you.Thank you so much for your patience. I can understand returns, but to charge customers for exchanges with a product they cannot try on or sample before purchase isnt acceptable. My husband and I got married on Friday 17th February and had delivered to have a night away. Anyone can write a Trustpilot review. Emailed customer services and no reply. I recently bought a few gifts and was pleased with the items. I would give it 3 stars, but the fact that customers have to pay for shipping on exchanges makes it 2 stars. 3+ ITEMS 20% OFF. Call +0700-MY-LEGEND (0700-69-534363) Email Us Bestseller. I communicated this early to them and they assured me everything is fine. Our jeans are made with utmost art and perfection. The naming of products is just confusing. Shop our range of popular Legend* stretch denim, with 3 different fit types to choose from. Social Stay current with updates from our social channels. However, when it arrived at last I loved the jeans so much I placed another order for 5 more pairs. We use dedicated people and clever technology to safeguard our platform. To make sure that we don't incur unbearable losses during our sales please note that items sold at 20% Off Sales can only be Exchanged & Items Sold at 25 or Below cannot be Returned. I was not disappointed, I ordered one item too big but returns and exchange process was easy to do and I had a replacement within a few days. Legend Experience Centre Hours. Legend London uses cookies to provide you with a better online shopping experience, tailored to your preferences. MANCHESTER, ENGLAND. As always made by a top brand Legend London. Love to come back with an order. It took a month and a half to get my shipment to Canada and was frustrating as I never knew where my package was. Please follow our returns system via our website to exchange for an alternative size of your choice. Was worried there would be a problem returning but Rachael at customer services exchanged them without question, she was very friendly and easy to deal with. This site has limited support for your browser. Who is Legend Presents. Good quality jeans and really comfortable. Here are 8 tips for writing great reviews. Our customer service team are responding to queries as quickly as possible, therefore this will be solved very shortly. SHOP NOW, EU Customers: Zero duty fees on orders up to 149 EUR (Any additional costs are calculated in checkout), SKINNY JEANS RIPPED & REPAIRED - DARK BLUE, STRAIGHT LEG JEANS - BLACK DESTROYED LEFT KNEE. We recommend switching to Edge, Chrome, Safari, or Firefox. CONTACT US How to reach us: Our customer service team is available via email at help@thelegendsbrand.com. Legend London was created to give stylish men the best and most luxurious jeans they can ever have. Checkered Stretch Trousers - Black. They knew we were a newly married couple so put towels in the shape of a heart on the bed with red rose petals.We had booked the dinner, bed and breakfast option and can say that the food and accommodation was exceptional.We would definitely stay there again. OFFER: BUY 1 ITEM GET 10% OFF. 6. We are so sorry to hear this. Not the easiest transaction! I have also sent them an email with a screeshot but never got any reply. Hello Simon, Thank you for leaving a review. Customer Service was able to get the ball rolling again when my package was stuck in Canadian Customs. Legal Name Legend London Company Type For Profit Contact Email support@legendlondon.co Lists Featuring This Company Harrow Companies 335 Number of Organizations $3.4M Total Funding Amount 12 Number of Investors Track Fashion Companies (Top 10K) 9,934 Number of Organizations $85.6B Total Funding Amount 9,817 Number of Investors Track When trying to contact someone about a return after receiving the wrong size. Product is good quality for the price. This figure can vary depending on the value of the parcel, please check with the Department of Home Affairs for more information.NEW ZEALAND - All orders under NZD$60 will not be subject to import duties. They. I really like the cloths and style of the brand but I just have to rate my experience this low is because I never got my shipping cost back that I paid for extra for. Skinny Fit. I felt that my concerns were being treated seriously and with a sense of urgency. To find out more please visit our Privacy Policy. While LL was very quick to fill my order, dispatching in less than 12 hours, I waited patiently for a month for my order to arrive (no fault of LL). Paid 10 for delivery and havent been offered a refund either. Companies can ask for reviews via automatic invitations. I find the prices great value and when I called customer service they replied quickly. I am very happy and will definitely be using Legend London again. - Legend London team. Legends Barbershop Vincent Park in the city East London by the address 8 Surrey Rd, Vincent, East London, 5217, South Africa Ordered jeans for Saturday delivery turned up Tuesday and when they did I was extremely disappointed that they didnt fit. Please note that our normal hours for our customer service team are Monday- Friday 9AM - 5PM PT. If you haven't already, please contact us at support@legendlondon.co so our team can help to resolve this for you. HAMBURG, GERMANY. Were creating initiatives to support players across Scotland, Wales, and Northern Ireland as well as England. Company number 03101750. Never had the brand before but they certainly run small. You just blew all future orders from me. However we need to exchange two items, one for a different size and one for a different product. I live in Canada. Was worried there would be a problem returning but Rachael at customer services exchanged them without question, she was very friendly and easy to deal with. We recommend switching to Edge, Chrome, Safari, or Firefox. We hope to still keep you as a loyal customer and we are sorry for the inconvenience caused. - Legend London team. We placed an order for 4 items, products arrived quickly. ", "My husband loves these jeans, he says they are the most comfortable jeans he has worn and loves how much they stretch", "Everything about Legend is amazing! Please could you contact us on support@legendlondon.co with the subject as 'Trustpilot' and our team will help to resolve this for you. 11. Their customer service was amazing and were super helpful when my local courier . A very satisfied customer. SKINNY FIT JEANS - VINTAGE STONE WASH. 55.00. I have ordered few jeans from the past and I loved the quality, However, their management team ( or shipping team ) is terrible !!!! Verification can help ensure real people write reviews about real companies. I chased them up but they never replied. Love the jeans as always can't stop buying more! We have now had to contest payment of order. I am very happy and will definitely be using Legend London again. Bag Stay current with updates from our social channels. Will never coming back to them. Never had the brand before but they certainly run small. The others are too small. Spray on Trousers in Beige. The only good thing was the customer support which was always really responsive.
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