I do not know from where to start we were travelling with 2 toddlers, 1.5y old and 3.5y old, staying at a villa on the beach for a week. Yes, free parking is available to guests. No fresh juices (they can't make fresh orange juice, really?) But the final random act of kindness was as we were leaving, our transfer to the airport didnt turn up so the hotel swiftly arranged one of their cars. We particularly loved the spacious, well maintained grounds, the international quality restaurants and the beach location. Review collected in partnership with this hotel. Does Long Beach Mauritius have any great views? Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. Fantastic, Dear Guests, Many thanks for sharing your fantastic review concerning your most recent holidays through Trip Advisor. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. Our kids had the most amazing time and made lots of new friends. I am delighted to read that you have enjoyed your stay with us as well as the facilities, service and our boat house. It is simply not 5 star. Hotel services was great. The restaurants were varied in standard and type of cuisine. We got refunded later (as the transfer was already paid and mistakes can happen) but from a five star hotel I expect that they deal with the agency which they are working. We were just beyond tired but it seemed like "the right hand didn't know what the left was doing" (and some simply dont care because I asked for the manager and nobody took care of that) and excuse were made. I guess it was reserved for someone else. This is the version of our website addressed to speakers of English in United Kingdom. But the final random act of kindness was as we were leaving, our transfer to the airport didnt turn up so the hotel swiftly arranged one of their cars. The Residence Mauritius View Hotel 3,549 reviews 1.9 miles from Long Beach Mauritius Free Wifi Free parking Special offer Visit hotel website All Inclusive 2022 Ambre Mauritius View Hotel 8,637 reviews 2.0 miles from Long Beach Mauritius Free parking Beach All Inclusive 2022 LUX Belle Mare View Hotel 8,505 reviews It is simply not 5 star. The beach is great for snorkelling, glass-bottom boat trips, diving and parasailing. Again taking the stress out of a difficult situation. Again the staff is very nice and sweet, but this is not the service you pay for at a five star. Shannon, from the Spa team, will be pleased to hear that she offered an exceptional treatment, and will surely be recognized. The staff is exceptionally kind and caring. Which room amenities are available at Long Beach Mauritius? Maybe at least this here reaches the management. We are glad to hear that you had an enjoyable stay with us. With sincere regards, Jean-Marc Ma-Poon, We travelled as a party of ten to Long Beach for my Daughters wedding. May be you can release some pressure from them :), Dear Evelina G, Thank you for choosing the Long Beach Mauritius for your family trip and for sparing some time to share your experience about your recent stay at our property. It is our pleasure to hear that your kids had an amazing time with our Kids club team, who are giving their best, genuinely to deliver a unique experience. It is simply not 5 star. We particularly loved the spacious, well maintained grounds, the international quality restaurants and the beach location. I am so glad to note that you did appreciate the overall services and facilities offered to you and the recognition of all our exceptional team members. Call us. Your feedback is a great source of motivation for us as we try to achieve even higher standards of service and care. A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. Dear Guest, It fills me with great pride to learn of your great experience here at Long Beach Mauritius. I could be misspelling her name, but I recall Channone ? Loane down at the Tides restaurant took such great care of us every day, thank you! Claim your listing for free to respond to reviews, update your profile and much more. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. It took five times to get a simple black iced coffee, my napkin was dirty, there is only one kind of cheese..it is simply not a five star breakfast. Intl Airport. We got refunded later (as the transfer was already paid and mistakes can happen) but from a five star hotel I expect that they deal with the agency which they are working. Tripadvisor performs checks on reviews. Book Long Beach Mauritius, Belle Mare on Tripadvisor: See 5,490 traveller reviews, 7,316 photos, and cheap rates for Long Beach Mauritius, ranked #6 of 11 hotels in Belle Mare and rated 4.5 of 5 at Tripadvisor. (We were here 12 years ago and it was a different experience) I dont want to hear another apology, I want things to work and just have a relaxing time. team. Your satisfaction is the greatest reward of the team, and certainly will act as a source of motivation to perform even better. The hotel is fabulous in many ways. The whole team looks forward to the soonest opportunity of welcoming you back. So, so grateful. The Residence Mauritius View Hotel 3,549 reviews 1.9 miles from Long Beach Mauritius Free Wifi Free parking Special offer Visit hotel website All Inclusive 2022 Ambre Mauritius View Hotel 8,622 reviews 2.0 miles from Long Beach Mauritius Free parking Beach All Inclusive 2022 LUX Belle Mare View Hotel 8,505 reviews The swimming pools, the morning yoga, the entertainment, spa, restaurants, kindergarden they are all really much beyond expectations. It's simply the little things that make the subtle difference. We were just beyond tired but it seemed like "the right hand didn't know what the left was doing" (and some simply dont care because I asked for the manager and nobody took care of that) and excuse were made. Please rest assured that we have taken your constructive feedback on board and will ensure that all our guests will only get the very best in all aspects of their stay. A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. We have been to numerous hotels in mauritius and travelled to many countries but we have never met someone so kind along with an exceptional customer service like his -From Rughoo Bhikoo family, Dear janhavir2023, Greetings from the Long Beach Mauritius! A playground resort by day and night, it's all about music, art, food and wellbeing. I look forward to welcome you for other great moments. What to do What to Do in the Hotel's Region Golf - West . Coastal Road, Belle Mare, Mauritius 41601, The excellent service and warm welcome received at Hasu Restaurant. The personnel welcomed us so well, specially Mr. Adesh who was i guess the one in charged. Thank you for your enthusiasm towards our resort and service. This would normally have a cost attached but the hotel asked the driver not to take our money and they would sort it out. Dear Guest, I would like to thank you for staying at our resort and also for taking the time to write a review of your experience. Top room amenities include a minibar, air conditioning, and a flat screen TV. We are delighted to read that you have enjoyed your stay with us as well as the facilities and services offered, especially Mr. Vimal Rambhojun, our associate, who will be fully recognized for his outstanding performance. It is a relatively small hotel, and in the beach there isnt many people around. Thanks to the Manager Seetul and his Team. I am a real Japanese Food lover and my husband took me to a surprised birthday dinner at Hasu restaurant long beach. Taxes and fees that are shown are estimates only. A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. I am so glad to note that you did appreciate the overall services and facilities offered to you and the recognition of all our exceptional team members. Which room amenities are available at Long Beach Mauritius? It's the best experience ever and for sure will visit again. They would see me caring my little one and run to give me a hand with my luggage or bring her. more. Our check in at the hotel wasnt quite smooth as we had to wait for a while (after a long flight from Germany) until we got our room. Cap Ouest Mauritius - Tripadvisor Reviews. Sincerely, Christian Jaquier, Great place to spend a beachy holiday and playing golf at ANAHITA GOLF COURSE, Beautiful beach, it was great to have an ocean front room, specially the staff have been amazing - they are well trained and customer orientated - the chief of the restaurant and his team where looking great after all guests and their special requests - Mr. Tony and his team did a great job and also the driver Mr. Baba was taking care for the shuttle to the golf course in a special way - we have never had such an experience before. When he went there one afternoon they were expecting him with his favourite paw patrol prints to colour. The place is so cosy, peaceful and it was exactly the place where i wanted to be for my birthday. Do not miss also to treat yourself well at the Spa. I am so glad to note that you did appreciate the overall services and facilities offered to you and the recognition of all our exceptional team members. Pool and beach experience both fantastic. What are some restaurants close to Long Beach Mauritius? with and not the guest to deal with it. Warmest regards, Christian Jaquier, We have just returned from a planned 10 night stay (extended to 12) at Long Beach. The place is so cosy, peaceful and it was exactly the place where i wanted to be for my birthday. We will share your reviews with all the staff and it will definitely a boost for all of us. Are there opportunities to exercise at Long Beach Mauritius? Dear loveeat74, Greetings from the Long Beach Mauritius! Best regards, Christian Jaquier, Beachcomber Resorts & Hotels in Mauritius, InterContinental (IHG) Hotels in Mauritius, Constance Hotels and Resorts in Mauritius, Hotels near (MRU) S. Seewoosagur Ram. Thank you for staying and celebrating your honeymoon with us here, in Mauritius. Once, the lady teaching water gymnastics saw me having my child in my arms and bringing a drink and went out of the pool to help me! He made sure that we enjoy the hotel at the maximum and we certainly did. Warmest regards, Christian Jaquier. Warmest regards, Christian Jaquier, We have just returned from a planned 10 night stay (extended to 12) at Long Beach. Make the most of the glorious tropical waters along our immaculate beach with the huge array of motorised and non-motorised water sports we have on offer. I cannot understand how some can down rate this hotel, I stayed there for business, however enjoyed the facilities after business hours. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. We do hope that aside these unusual shortcomings, you have had an enjoyable stay and that we would have the opportunity to welcome you back very soon for a unique experience. We have been to numerous hotels in mauritius and travelled to many countries but we have never met someone so kind along with an exceptional customer service like his -From Rughoo Bhikoo family, Dear janhavir2023, Greetings from the Long Beach Mauritius! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I certainly look forward to the pleasure of welcoming you again on a next visit to our resort. It was all just a great confusion and I just don't expect something like that to happen from -again- a five star house. Please see our partners for more details. Please see our partners for more details. Our Management connected with you all along your journey and hope we covered the above-mentioned comments as much as we could. There are plenty of toys, activities, anything that you can think about. I am a real Japanese Food lover and my husband took me to a surprised birthday dinner at Hasu restaurant long beach. All of them always lip-read us all our wihses. We recommend calling ahead to confirm details. We had to extend our stay due to cyclone Freddy which could have been stressful but the whole experience was managed perfectly with as little disruption as possible by the management. From the moment of our arrival to the moment we left the service at the hotel was impeccable. The team led by Christian could not do enough for us. The only recommendations I would have to the hotel management is that the staff often looked "under the water" and still would smile and take care. A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. Does Long Beach Mauritius offer any business services? I do not know from where to start we were travelling with 2 toddlers, 1.5y old and 3.5y old, staying at a villa on the beach for a week. Yes, free parking is available to guests. I am glad that you have had an enjoyable stay, and that the resort facilities and services offered were to your convenience. A manager for example. There are more places to choose from in the, Frequently Asked Questions about Long Beach Mauritius. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Our "Come Alive collection" offers a range of experiences to radiate the magic of Mauritius. The entire team and I look very much forward to welcoming you back to our resort. We shall surely share your comments with the whole team which shall definitely act as a boost. We recommend calling ahead to confirm details. We are glad to hear that you discovered the water activities with enthusiasm. I am glad that you have had an enjoyable stay and that the resort facilities and services offered were to your convenience. When he went there one afternoon they were expecting him with his favourite paw patrol prints to colour. Aside from the small bugs in the room (I'm sure fumigation can sort this out), we had the best stay in the hotel and enjoyed great service throughout the day. However, your appreciation on the Golf and our restaurants have been well acknowledged and shared. I wished that she was living closer to where I am but we will surely be back. We are a family with 3 children ages 8, 6 and 18 months. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. We got refunded later (as the transfer was already paid and mistakes can happen) but from a five star hotel I expect that they deal with the agency which they are working. We look forward to welcoming you back to your home away from home in the not so distant future. Amazing stay, great hotel on Easter holidays with my family. The swimming pools, the morning yoga, the entertainment, spa, restaurants, kindergarden they are all really much beyond expectations. I did watch them in action for a couple of events and this seemed to be the case for all events they organise, well done to both of you fabulous ladies. What are some of the property amenities at Long Beach Mauritius? Finding excuses instead of solutions and in the end trying to make the guest dealing with it- that is simply not what you would call guest service. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Sincerely yours, Christian Jaquier, First of all- the staff is very friendly and some are excellent. From the moment of our arrival to the moment we left the service at the hotel was impeccable. The personal service we received was outstanding; any small niggles we had were promptly and efficiently sorted out. Yes, dry cleaning and laundry service are offered to guests. Thank you for your review once again and for being our ambassador. team. The hotel itself is beautiful in a spectacular setting. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. Are there opportunities to exercise at Long Beach Mauritius? Overall a well run and managed first class resort and a credit to this small group of hotels. To have the opportunity to improve your stay to a better one, we have shared your experience with the concerned team, who will take the measures to solve the mentioned points. We will stay here until next week, but will not come back if things do not change. Dear Guest, It fills me with great pride to learn of your great experience here at Long Beach Mauritius. Overall service quality is outstanding. I highly recommend eating in Hasu. Warm regards, Christian Jaquier, Hk Shah Alam services was extremely good. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The personal service we received was outstanding; any small niggles we had were promptly and efficiently sorted out. Food was also good. Long Beach just oozes cool it combines carefree, elegant living with a blend of contemporary architecture and tropical landscape. Is parking available at Long Beach Mauritius? Thank you for your appreciation, excellent rating and high recommendation.
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